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FAQs
Got a question about Scafol? We've answered the most common ones below to help you get started or explore what the platform offers.
Yes. Scafol integrates directly with major UK lead platforms, routing all new enquiries straight to your dashboard, with automated email responses to help you act quickly.
Absolutely. Our booking system allows clients to view available slots and book directly or you can send custom quotes and let them confirm at your convenience, all fully integrated and automated.
Yes. Scafol supports full offline survey creation: auto-saving entries, capturing photos and syncing automatically once you're back online.
Yes. Scafol allows you to capture photos in-app during site visits and attach them directly to survey entries for seamless visual reporting.
Yes. Scafol intelligently links surveys with disrepair reports and Scott Schedules, reducing duplication and ensuring accurate data consistency across documents.
Yes. Final reports and schedules can be exported and shared with joint surveyors or third parties, making collaboration seamless and professional.
Yes. Scafol uses secure, encrypted cloud storage with permission-based access, regular backups and full GDPR compliance for all data.
Yes. Scafol is fully GDPR compliant, with secure cloud storage, encrypted communication and access controls to help ensure proper handling of client data.
Scafol offers full onboarding, in-app guidance and a dedicated support team. You can also access a self-service help hub or request a demo walk-through at any time.
Yes. You can define roles and permissions so surveyors, admins and office staff only see and manage what they need to, making it safer and more efficient.
Yes. Scafol supports integrations with platforms like Google Calendar and lead providers. More integrations are being added based on feedback.
Yes. The platform is optimised for mobile and tablet use so you can complete surveys, upload photos and manage tasks on the go.
Yes. You can brand your reports, adjust the format and build your own templates to suit your survey type or service model.
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