Support Hub

Your Central Resource for Help, Updates and Customisation

The Scafol Support Hub is your all-in-one destination for guidance, updates and full control over your content and templates. Whether you're new to the platform or a seasoned user, the Support Hub is designed to help you get the most out of your Scafol experience.

Step-by-Step “How-To” Library

Navigate Scafol with ease using our practical library of guides, each one designed to walk you through key tools with visual examples you can follow at your own pace.

Getting started with surveys and valuations
On-site data capture and dictation tips
Integrating photos, videos and drone footage
Managing reports, floor plans and damp readings
CRM features and workflows

Software Updates and Feature Notifications

Stay ahead with real-time updates and announcements delivered directly in the Support Hub. We make it easy to stay informed, so you never miss what matters most.

Release notes for every platform update
Notifications for new features, tools or improvements
Advance notice of planned maintenance or changes

Template Editor and Phrase Management

Take full control of your reporting voice and tone with Scafol’s built-in editor. Whether you're working solo or managing a team, the Template Editor helps you shape content that reflects your professional approach.